Privacy Policy for AUZI SECURITY SERVICES PTY LTD
Effective Date: September 18, 2025
Company Name: AUZI SECURITY SERVICES PTY LTD
Developer/Operator: AUZI SECURITY SERVICES Team
1. Introduction
At AUZI SECURITY SERVICES PTY LTD (“Auzi Security,” “we,” “our,” or “us”), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our security services, website, or client portals.
By engaging our services, creating an account, or visiting our website, you consent to the practices described in this policy.
2. Information We Collect
a. Personal Information
When you inquire about or engage our services, we may collect:
- Full Name
- Email Address
- Phone Number
- Residential or Business Address (Street, City, State, Postal Code, Country)
- Government-issued identification or licenses (for compliance and verification)
b. Service & Transaction Data
- Details of security services provided (e.g., patrol schedules, monitoring logs, incident reports)
- Billing and payment records
- Service history and communication records
c. Payment Information
Payments are securely processed via trusted third-party payment processors (e.g., Stripe or your chosen bank). We do not store credit or debit card details on our servers.
d. Technical & Usage Data
- Device type, browser, and operating system
- IP address and general geolocation
- Activity logs for our website or client portals
e. Optional Information
- Feedback, inquiries, or messages sent to our support team
3. How We Use Your Information
We use your data to:
- Provide and manage contracted security services
- Maintain accurate service records and incident reports
- Process payments and issue invoices or receipts
- Communicate about service updates, emergencies, or support requests
- Improve our operational efficiency and service quality
- Ensure compliance with legal and regulatory requirements
4. Sharing Your Information
We may share limited personal data with:
- Payment processors (e.g., Stripe, banks) for secure transactions
- Law enforcement or regulatory agencies where legally required
- Trusted third-party providers assisting with IT hosting, analytics, or communication platforms
We never sell or rent your personal information.
5. Data Retention
We retain personal data as long as necessary to:
- Deliver and document our security services
- Meet legal, regulatory, and contractual obligations
- Improve service quality and operational processes
You may request account deletion or data removal by contacting us, subject to applicable legal or compliance requirements.
6. Security
To protect your information, we implement industry-standard measures such as:
- SSL/TLS encryption for online data transfer
- Role-based access controls for sensitive information
- Regular security audits and staff training
- Secure third-party payment processing
While we work hard to secure your data, no system can guarantee 100% security. Please safeguard your login credentials and notify us immediately of any suspicious activity.
7. Your Rights
Depending on your location and applicable law, you may:
- Access, review, or correct your personal data
- Request deletion or restriction of your personal information
- Withdraw consent for non-essential communications
- Lodge a complaint with a data protection authority
To exercise these rights, contact: support@auzisecurity.com.au
8. Children’s Privacy
AUZI SECURITY SERVICES PTY LTD does not provide services intended for individuals under 18. We do not knowingly collect personal information from children.
9. Third-Party Services
We may use reputable third-party services for hosting, analytics, or payment processing. These providers handle data according to their own privacy policies.
Examples include:
- Stripe – Payment processing
- Google Analytics – Website analytics
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website or communicated through our client channels. Continued use of our services after changes signifies your acceptance of the revised policy.
11. Contact Us
For any questions, concerns, or privacy-related requests, contact:
AUZI SECURITY SERVICES PTY LTD
📧 Email:shahzadacs@hotmail.com
🌐 Website: https://auzi-investment.com